Delete your account

Delete Your Account In The App

Account deletion cannot be undone. Deleting your profile permanently deletes your personal information, photos, matches, and account data from Overlap, except for limited information we may need to retain as described below.

To request account deletion in Overlap:

1. Open the Overlap app and sign in to the account you want deleted.
2. Click the Profile tab.
3. Click in the top right.
4. Select "delete profile."
5. Select "delete" in the confirmation prompt.

Request Deletion By Email

You can also request deletion by emailing contact@tryoverlap.app. Please send the request from the email address associated with your Overlap account, or include enough information for us to identify and verify the account.

We may ask for additional information if needed to confirm that you are authorized to delete the account.

Email Overlap Support

Data We Delete

When your account deletion request is completed, we permanently delete or de-identify personal information associated with your Overlap account, including profile information, photos, preferences, app activity associated with your account, and other account data that is no longer needed to provide the service.

Data We May Keep

We may retain limited information when necessary for legal, safety, security, compliance, fraud prevention, dispute resolution, payment recordkeeping, or other legitimate business purposes. For example, we may retain records related to reports, enforcement decisions, transactions, support requests, or legal obligations.

Retained information is kept only for as long as reasonably necessary for these purposes, unless a longer retention period is required or permitted by law.

Timing

We aim to process verified deletion requests within a reasonable period after receiving them. Some data may remain in backups or logs for a limited time before it is overwritten or deleted through our normal retention processes.